Privacy Policy

1. Information We Collect

Cardiff Taxis Ltd collects personal information when you make a booking, use our contact forms, or interact with our services. This includes your name, phone number, email address, pickup and drop-off locations, and flight details if applicable. We require this data to fulfill your booking effectively.

2. How We Use Your Data

We use your information exclusively to process your reservations, communicate with you regarding your journey (such as sending driver updates or tracking flights), and to handle customer service inquiries. We may also use it for internal record-keeping and regulatory compliance.

3. Data Sharing and Security

Your personal data is shared only with our dispatch team and the assigned vehicle driver for the purpose of completing your trip. We do not sell, rent, or trade your personal information to third parties. We employ appropriate security measures to protect your data against unauthorized access or disclosure.

4. Retention Period

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to conform to legal and accounting requirements (e.g., maintaining transport records).

5. Your Rights

Under the GDPR, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data. To exercise these rights, please contact us at bookings@cardifftaxisltd.co.uk.